New Mandatory Training Requirement for All Committee Members

1^st September 2026

Dear Committee Members,

Important: New Mandatory Training Requirement for All Committee Members

We are writing to inform you of an important new requirement under NSW legislation that affects all strata committee members. From 1 October 2026, NSW Fair Trading is introducing mandatory training for committee members. This letter explains what you need to know and what action you need to take.

What You Need to Know:

All Committee members appointed on or after 1 October 2026 must complete this training within 3 months of their appointment to remain eligible to serve on the Committee.
The training is completely free.
It is self-paced and takes approximately 1 hour to complete.
It will be available online via Strata Hub—a dedicated portal run by NSW Fair Trading.
A link for the course will be provided by Fair trading once launched.
Failure to complete the training on time will result in automatic removal from the committee.

Timeline & Your Deadlines

The key dates you need to be aware of:

1 October 2026:

Training launches on Strata Hub. Fair Trading will provide the link, and we will forward it to you with full instructions on how to access it.

Within 2 months of your appointment:

The Committee Secretary plays a vital role in supporting compliance and will provide reminder notices before your training deadline. You must complete the training within 3 months of your appointment. NSW Fair Trading will also provide guidance regarding the training requirements.This is a firm deadline under the legislation.

Why This Matters

This training requirement has been introduced to ensure all committee members understand their legal obligations and responsibilities when governing a strata scheme. The course covers key legislation, governance principles, financial management, dispute resolution, and compliance—all areas that are critical to managing your building effectively and protecting owners’ interests.

Completing the training on time protects you personally and keeps your committee compliant with NSW law.

Practical Information

The training module takes approximately 1 hour of your time. You can complete it at your own pace—log in, work through the content at a time that suits you and log out whenever you need.

Once you have completed the training, NSW Fair Trading will automatically issue you with a Certificate of Completion. You will need to provide a copy of this certificate to your Committee Secretary as proof that you have met your obligations.

Important: What Happens If Training Is Not Completed

If you do not complete training by your deadline, you will not be able to participate in committee decisions or vote on committee matters. Your Committee Secretary will be required to prevent your participation in governance and may need to appoint a replacement committee member.

This is a legal requirement, not a discretionary matter. We encourage you to complete the training well before your deadline to avoid any disruption to the committee or governance of your building.

How We Will Support You

Strata Partners is committed to helping your committee meet these new requirements. We can provide support to the committee and Secretary in working through the obligations and responsibilities that apply to the Strata Committee.

Please note that these additional requirements may require additional services by Strata Partners.

For more information about the training please see the supporting links below:

Committee secretaries are encouraged to read the NSW Fair trading Guidance using the links above.

We look forward to working with you to ensure a smooth transition to this new requirement.

Kind regards,

Strata Partners

Syd Ince

Chief Executive Officer – Licensee in charge